
The 4,000-year-old customer complaints against Ea-nasir
Imagine being so bad at your job that people are still roasting you 4,000 years later. Meet Ea-nasir, the Bronze Age’s ultimate scammer. He was a copper merchant in ancient Mesopotamia who had zero "customer-first" energy.
After taking a guy named Nanni’s money, Ea-nasir delivered low-grade copper "scrap" and told the delivery messenger to get lost. It was the original "I’d like to speak to the manager" moment, but with way more spice.
Nanni was so livid he etched his 1-star review onto a clay tablet. Because baked clay is basically the Nokia of storage formats, this petty drama survived every empire and fire in history, immortalizing Ea-nasir as the CEO of bad business.
The wildest part is that archaeologists found this tablet in Ea-nasir’s own house. His home was a museum of "I'm calling the manager" energy, packed with complaints from multiple customers he ghosted.
Nanni’s receipts were legendary. He was fuming because his messenger was treated like trash. Ea-nasir told the guy, "If you don't want the copper, get out," which is the Bronze Age version of "no refunds, stay mad."
He likely kept these because he was a troll who enjoyed hoarding his hate mail, or he simply used the old tablets as cheap landfill for his house.
Pretty much! When his copper empire started crumbling—probably because he kept selling literal trash—he had to downsize his lifestyle. He ended up using his old business records and those angry "refund me" tablets as packing material for his floors and walls.
It’s the ultimate "failed influencer" move. Instead of a gold-plated mansion, he was living in a DIY project made of his own bad reputation. He didn't just ignore the haters; he literally walked on their complaints every single day.
It wasn't just Nanni's letter; archaeologists found nearly 20 complaint tablets in that one house in the city of Ur. It was essentially Ea nasir's home office and a personal archive of his business failures.
Imagine an investigator finding a house stuffed with unpaid bills and 'final notice' letters all addressed to you. That density of named mail created a perfect archaeological paper trail.
Since his name was on almost every tablet, there was no doubt who lived there. He was effectively trapped in a museum of his own bad reviews.
Oh, he was a master of gaslighting. Ea-nasir didn't just ignore people; he talked back with major 'I’m the victim here' energy. He’d tell angry customers that if they didn't like his copper, they were free to leave—after he already had their silver, of course.
He even complained that Nanni was being 'contemptuous' for asking for a refund. It’s the ultimate 'the customer is always wrong' attitude. He didn't just sell bad copper; he sold the audacity.





